Services

AI assistants and receptionists for businesses in Oman

TechMate builds AI assistants that answer your customers in Arabic or English, day or night, on chat, voice and WhatsApp. They are trained on your business, so they can answer its questions, book appointments, route enquiries and follow up. You can try a working AI receptionist before you call.

The assistant is not a replacement for your team. It is a colleague that never sleeps, takes the repeated questions and the bookings, and routes what needs a person to the right member of your team.

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What the service includes

  • AI receptionists for chat, voice and WhatsApp

    One assistant that greets customers on the channels they already use, answers common questions and books appointments.

  • Bilingual assistants trained on your business

    Answers come from your own information: your services, your policies and the details you choose to share, in Arabic and English.

  • A CRM your team will actually open

    Every customer, deal and conversation in one place, with a screen your team will not avoid.

  • Booking, routing and follow-up

    Appointments are booked, enquiries reach the right person and follow-up messages go out without anyone chasing them.

Problems it solves

  • The problem

    Customers message after hours and wait until the next day.

    How it is solved

    The assistant replies at once in the customer's language, books appointments and routes what needs a person to the right member of your team.

  • The problem

    Staff spend the day answering the same questions.

    How it is solved

    The assistant takes the common questions, so the team handles the conversations that need judgement.

  • The problem

    Enquiries are scattered across phones and inboxes.

    How it is solved

    A CRM keeps every customer and conversation in one place, with a clear next step.

What you get

  • Every customer gets an answer in their own language.
  • Bookings and follow-ups happen without manual chasing.
  • Your team's time goes to the people who need a person.

Who it is for

  • Clinics and dental practices that take appointments by message and phone
  • Real-estate teams that answer the same listing questions every day
  • Shops, restaurants and service businesses with a busy WhatsApp

Working examples you can open now

Each demo runs on mock data with real behaviour, in Arabic and English.

Common questions

Can an AI assistant reply in Arabic and English?

Yes. TechMate builds bilingual assistants that answer in the customer's language, and the live AI Receptionist demo shows both.

Does the assistant work on WhatsApp?

Yes. WhatsApp is one of the channels TechMate builds for, alongside website chat and voice. Which channels to start with is decided on the first call.

What can the assistant do besides answer questions?

It can book appointments, route enquiries to the right person and send follow-ups, and it can be connected to a CRM so your team sees the whole conversation.

Will the assistant replace my staff?

No. It takes the repeated questions and bookings so your team can spend its time on conversations that need a person, and routing sends those to the right member of your team.

How long does it take and what does it cost?

The first working version usually takes three to six weeks. Scope and price depend on the channels and on what the assistant has to do, and are agreed on a 30-minute call, with no obligation.

Related services

Let's talk about an AI assistant.

Book a 30-minute call. We listen first, agree what is worth building, and tell you what it would take. No obligation.

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What happens next

  1. Send your name and the best number to reach you.
  2. We get in touch to listen to what you need.
  3. If it fits, we scope it together on a 30-minute call. No obligation.

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